Backup Watch: the alert nobody else gives you

Server monitoring and backup visibility.
Unified. Modular. Yours.

Sergward watches your Windows, Linux and Mac servers — metrics, services, events and backups — in a single panel, and alerts via WhatsApp, Telegram, Slack or a ticket. In our cloud or in yours.

Install free See how it works

one binary · no open ports · local dashboard in 2 minutes · no credit card

app.sergward.comServersBackupsAlertsModules

NODE	OS	CPU	RAM	DISK	BACKUP	STATUS
SRV-CONTA-01	Win 2022	12%	64%	71%	4 h ago	OK
SRV-SQL-02	Win 2019	34%	82%	88%	26 h ago	BACKUP FAILED
web-prod-01	Ubuntu 24	8%	41%	52%	1 h ago	OK
SRV-ARCHIVOS	Win 2016	6%	38%	93%	6 h ago	DISK 93%
SRV-SUCURSAL-N	Win 2019	—	—	—	—	NO SIGNAL 07:00

Sergward via WhatsApp03:12

SRV-SQL-02 — Backup failed. Job "SQL-Nightly" has had no successful run for 26 hours.

View details · Create ticket · Snooze 1 h

01THE PROBLEM

The backup nobody watches

Everyone monitors CPU and disk. Almost nobody finds out the backup has been failing for six days — until they need it. And then no alert can save you.

02THE TOOLS

Broken at both ends

Legacy tools (PRTG, Zabbix, Nagios) are powerful but take forever to configure. Modern ones (Datadog, New Relic) cost a fortune. None of them unify backups with monitoring.

03THE ANSWER

A single guardian

Server health and backup status in the same panel, with a single source of alerts — through the channel your team actually checks: WhatsApp.

BACKUP WATCH

Did last night's backup run?

The question that defines your week, answered every day. Sergward reads the real result of every job — Veeam, Windows Server Backup, restic, borg, rsync, cron — and alerts “X hours without a successful backup” per job, with per-client thresholds.

Catches the job that failed and the one that never ran at all
Unified view: the backup right next to server health
The alert escalates to a ticket if nobody picks it up

Try it with my backups See supported engines

VEEAM · Daily-Full4 h ago · 218 GBok

WSB · SRV-FILES6 h ago · 54 GBok

VEEAM · SQL-Nightly26 h without a successful runfailed

restic · /var/www1 h ago · 2.1 GBok

cron · nightly dump3 h ago · 800 MBok

ARCHITECTURE

An agent that pushes.
A platform that thinks.

You install one binary per server. It collects metrics, services, events and backup status, and pushes them over outbound HTTPS/443 — without opening a single port. The platform processes, evaluates rules and fires alerts.

COLLECTS

System metrics

Services and processes

Event Log and syslog

Backup jobs

SNMP and network gear

Databases

push https/443

ALERT ENGINErules · dead-man switch
dedup · cooldown · escalation

notifies

ACTS

Telegram / Slack / Teams

Email and SMS

Ticket in your PSA

Webhooks

Dashboard and mobile app

THE PLATFORM

Everything it watches, for real.

Not a list of promises: this is what the product does, piece by piece.

CORE MONITORING

Every server's health, live

CPU, RAM, disks, network, uptime and critical services. Sane thresholds out of the box: install it and it already alerts well, zero configuration.

CPU

12%

RAM

64%

C:\

88%

SQL Server (svc)

running

ALERT ENGINE

Alerts that stay clean

Dead-man switch (alerts when a server stops reporting), deduplication (50 nodes down = 1 grouped alert), cooldown, and escalation if nobody responds.

03:12 SRV-BRANCH-N silent — WhatsApp to on-call

03:19 no response for 7 min — escalates to email + IT lead

03:24 acknowledged by marcos — cooldown active

03:41 node reporting again — resolved

EVENT COLLECTOR

The Event Log, filtered

Critical errors from the Windows Event Log and Linux syslog, without the noise: crashing services, disk errors, unexpected reboots, repeated authentication failures.

ERR disk — bad block on \Device\Harddisk1

WARN service — Spooler terminated unexpectedly (3rd time today)

WARN auth — 14 failed sign-in attempts in 5 min

TICKETS AND AUTOMATION

From alert to action

An alert notifies; a ticket gets managed. Sergward creates and assigns tickets in your PSA or helpdesk with the node's full context: metrics, events and backup status.

#4021 created in Jira SM — "Drive C: at 93% — SRV-FILES"

> assigned to support-l1 · high priority · 4 h SLA

> attached: node metrics from the last 24 h

MULTI-TENANT AND WHITE-LABEL

For MSPs: your brand, your clients

An isolated space per client, roles and permissions, and full white-label: your logo, your colors, monitoring.yourbrand.com. Resell Sergward as your own.

MSP North ITorganization

San Jose Clinic18 nodes · ok

RV Accounting6 nodes · 1 alert

Andes Distribution31 nodes · ok

OPEN DATA

Your metrics are yours

Full history in a time-series database compatible with the Prometheus ecosystem: connect Grafana, export to your SIEM or consume the public API.

GET /v1/api/nodes — full fleet as JSON

GET /v1/metrics?node=srv-01 — PromQL endpoint

POST webhook — every alert, wherever you want

MODULE CATALOG

Turn on only what you need.

Every module is opt-in and the agent detects what runs on each machine to suggest it. Nobody forces you to install what you don't want.

MODULE	WHAT IT COVERS	SYSTEM	ROLE
Core	CPU, RAM, disk, network, uptime, services, processes, dead-man switch	Win / Linux / Mac	Included in base
Backup Watch	Veeam, Windows Server Backup, restic, borg, rsync, cron jobs	Win / Linux	Differentiator
SNMP	Switches, routers, firewalls, UPS, printers, NAS	Agnostic	Replaces PRTG
Tickets	Creates and assigns tickets; integrates with PSA and helpdesk	Agnostic	MSP operations layer
Hyper-V	VM state, checkpoints, replication	Windows	Premium add-on
VMware / Proxmox	VMs, snapshots, datastores	Linux / Agnostic	Premium add-on
SQL Server	Services, jobs, per-database backups, AlwaysOn	Windows	Premium add-on
PostgreSQL / MySQL	Connections, replication, locks, size	Linux	Premium add-on
Web / SSL	HTTP/HTTPS uptime, certificate expiry, keyword check	Agnostic	Volume add-on
Docker / K8s	Containers, pod health, resources	Linux	Cloud-native add-on

INTEGRATIONS

It fits into the stack you already have.

The rule for every integration: Sergward joins your workflow — it never asks you to change it.

Alert channels

The alert reaches your team where they already work. Redundant delivery: if one channel fails, it falls back to the next.

SlackTMicrosoft Teams

EmailSSMSWWebhooks

Backup engines

Backup Watch reads the real result of every job, from the engine you already use.

VVeeamWWindows Server Backuprresticbborgrrsync / cronAAcronisDDatto

Virtualization and systems

Real mixed fleets: hypervisors, containers and all three operating systems.

HHyper-V

VMware vSphere

Proxmox

Docker

Kubernetes

Linux

Apple / Mac

Databases

Services, jobs, replication and per-database backups, closely watched.

SSQL Server

PostgreSQL

MySQL

MariaDB

Tickets and PSA

From alert to assigned ticket, in the tool your helpdesk already uses.

Jira Service Mgmt

ZendeskCConnectWiseAAutotask

PagerDutyOOpsgenie

Data and ecosystem

Your metrics are yours: export them, chart them or wire them into your SIEM.

GrafanaPPower BI

Splunk (export)WWazuh (export)ssyslog

n8n / ZapierAAPI

DEPLOYMENT AND SECURITY

Runs wherever you say.
And your security team approves.

The same product in three modes — switching is one line of configuration, not a migration. And every design decision is built to pass a corporate EDR review.

Local

Just the agent, with an embedded dashboard. Try it in 2 minutes, no account or cloud.

sergward-agent.exe install
# dashboard: localhost:8484

Cloud

We run the platform. Paste your tenant token and the node shows up on its own.

sergward-agent install \
  --token SGW-XXXX

Self-hosted

The full platform inside your network, even air-gapped. Banking, government, industry.

docker compose up -d
# your data never leaves

Outbound push, port 443

Zero inbound ports, zero firewall rules. The agent only emits — nobody gets into your server.

Signed binaries

Code signing on every release, no packers, no runtime downloads. PowerShell signed, on disk, readable.

Metrics only

System counters and job states. Never file contents or user data. The full list is public.

Air-gapped licensing

Offline activation via Ed25519-signed file. And if the license expires, core monitoring never shuts off.

COMPARISON

What you'll compare us against.

And you should compare — this table is honest.

PRODUCT	BASE PRICE	MODEL	WINDOWS	WHATSAPP	SPANISH	UNIFIED BACKUP
PRTG	~US$179/mo	Per sensor	Yes	No	No	No
Datadog	~US$15/host	Per host	Partial	No	No	No
Netdata	~US$4.5/node	Per node	Limited	No	No	No
Zabbix / Nagios	Free	Open source	Partial	No	No	No
Sergward	US$4–7/node	Node + modules	Yes	Yes	Yes	Yes

Approximate public reference prices, 2025–2026.

PRICING

Per node. No mystery sensors.

Count your servers and you already know your bill. Premium modules add US$1–2 per node where you enable them.

FreeUS$0

2 nodes
Full Core
Backup Watch on 1 node
7-day history

Start free

StarterUS$15/mo

Up to 5 nodes
All base modules
Unlimited WhatsApp
90-day history

Choose Starter

ProUS$6/node/mo

Unlimited nodes
Modules a la carte
API and webhooks
Priority support

Choose Pro

FOR MSPsMSPUS$4/node/mo

Full white-label
Multi-tenant per client
Tickets to your PSA
Resell as your own

Talk to us

EnterpriseUS$3/node/mo

Self-hosted in your network
Annual air-gapped license
SLA and premium support
Offline updates

FREQUENTLY ASKED QUESTIONS

What sysadmins ask us.

Does Sergward run the backups?

No, and that's on purpose. Sergward is the intelligence layer on top of the backups you already have (Veeam, Windows Server Backup, restic): it detects whether the backup actually ran and alerts you if it failed. It unifies visibility, not execution.

Do I need to open firewall ports?

No. The agent pushes data over outbound HTTPS/443 — the same port your server already uses to browse. Zero inbound ports, zero firewall rules, zero touching the router.

What exactly does the agent collect?

Only system metrics and states: CPU, RAM, disk and network counters, service status, critical Event Log entries and backup job results. Never file contents or your users' data. The full list is public.

Does it work without internet (air-gapped)?

Yes. Self-hosted mode runs entirely inside your network, and the license activates via a signed file (Ed25519) tied to your instance, verified 100% locally. It's the enterprise software standard. Banking and government: your data never leaves.

What happens when the license expires?

Core monitoring never shuts off. Premium features degrade (no new nodes, advanced modules pause), but alerts stay alive. A tool whose job is to warn you can't stop warning you.

How many servers does it handle?

The agent uses under 30 MB of RAM and 1% CPU. The platform scales from 2 nodes to thousands: the same one running our cloud is the one you install in your network with docker compose up.

Server monitoring and backup visibility.
Unified. Modular. Yours.

The backup nobody watches

Broken at both ends

A single guardian

Did last night's backup run?

An agent that pushes.
A platform that thinks.

Everything it watches, for real.

Every server's health, live

Alerts that stay clean

The Event Log, filtered

From alert to action

For MSPs: your brand, your clients

Your metrics are yours

Turn on only what you need.

It fits into the stack you already have.

Alert channels

Backup engines

Virtualization and systems

Databases

Tickets and PSA

Data and ecosystem

Five minutes. One server. One test.

Runs wherever you say.
And your security team approves.

Local

Cloud

Self-hosted

What you'll compare us against.

Per node. No mystery sensors.

What sysadmins ask us.

The next outage will announce itself.

Server monitoring and backup visibility.Unified. Modular. Yours.

The backup nobody watches

Broken at both ends

A single guardian

Did last night's backup run?

An agent that pushes.A platform that thinks.

Everything it watches, for real.

Every server's health, live

Alerts that stay clean

The Event Log, filtered

From alert to action

For MSPs: your brand, your clients

Your metrics are yours

Turn on only what you need.

It fits into the stack you already have.

Alert channels

Backup engines

Virtualization and systems

Databases

Tickets and PSA

Data and ecosystem

Five minutes. One server. One test.

Runs wherever you say.And your security team approves.

Local

Cloud

Self-hosted

What you'll compare us against.

Per node. No mystery sensors.

What sysadmins ask us.

The next outage will announce itself.

Server monitoring and backup visibility.
Unified. Modular. Yours.

An agent that pushes.
A platform that thinks.

Runs wherever you say.
And your security team approves.